Privacy Policy
1. Introduction
This Privacy Policy describes how MyVela, Inc. (“Vela”, “we”, “us”, or “our”) collects, uses, and protects your information when you use the Vela mobile application (“App”) and related services. By using our App, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We may collect the following types of information:
2.1 Account Information
- Email address
- Name (first name and last name)
- Phone number (optional)
- Profile picture/avatar (if you choose to upload one)
2.2 User-Generated Content
- Personal goals and aspirations
- Dream life descriptions
- Happiness indicators and preferences
- Daily check-ins and reflections
- Meditation preferences and customizations
- Gender and age range (for personalization)
2.3 Device and Usage Data
- Device information (device type, operating system version)
- App usage data (features used, session duration)
- Device tokens for push notifications
- Diagnostic information for app improvement
2.4 Authentication Data
We use third-party authentication services:
- Google Sign-In: We collect your Google account email and profile information (with your consent)
- Facebook Login: We collect your Facebook account email and profile information (with your consent)
- Apple Sign-In: We collect your Apple ID email (with your consent)
- Email/Password: We securely store encrypted credentials using industry-standard security measures
3. How We Use Your Information
We use your information to:
- Provide and improve app functionality: Deliver personalized meditation experiences, content recommendations, and app features
- Personalize content: Customize meditation sessions, goals, and user experience based on your preferences
- Send notifications: Deliver meditation reminders, app updates, and important communications (with your permission)
- Ensure security: Protect your account, prevent fraud, and ensure app security
- Improve our services: Analyze usage patterns to enhance app performance and user experience
- Customer support: Respond to your inquiries and provide technical assistance
4. How We Share Your Information
We may share your information only in the following circumstances:
4.1 Service Providers
We work with trusted third-party service providers who help us operate the App:
- Firebase (Google): For authentication, push notifications, and cloud services
- Backend Services: Our secure servers store your account data and user-generated content
- Stripe: We use Stripe to process subscription payments. Stripe collects and processes your payment information (such as credit card details) in accordance with their privacy policy. We do not store your full payment card information on our servers.
These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
4.2 Legal Requirements
We may disclose your information if required by law or in response to valid legal requests, such as:
- Court orders or subpoenas
- Government investigations
- Protection of rights, property, or safety
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership.
4.4 AI-Powered Personalization
Vela uses artificial intelligence to create personalized meditation experiences tailored to your unique goals and aspirations. This involves:
- Content Generation: Your dreams, goals, preferences, and reflections are processed by Anthropic’s Claude AI to generate meditation scripts personalized to you. This data is transmitted securely and used solely for creating your customized content, not for training AI models.
- Voice Synthesis: Your personalized meditation scripts are converted to audio using ElevenLabs’ AI voice technology.
We select AI partners who maintain strong data protection practices. Your personal content is processed in real-time and is not retained by these providers beyond what is necessary to deliver your meditation.
5. Data Security
We implement reasonable technical and organizational measures to protect your personal information, including:
- Encryption of data in transit using SSL/TLS protocols
- Secure storage of authentication tokens using Flutter Secure Storage
- Regular security assessments and updates
- Access controls and authentication requirements
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to your personal data
- Correction: Update or correct inaccurate information through the App’s settings
- Deletion: Request deletion of your account and associated data
- Opt-out: Disable push notifications through your device settings
- Data Portability: Request a copy of your data in a portable format
To exercise these rights, please contact us at hello@myvela.ai. We will respond to your request within 30 days.
7. Children’s Privacy
The Vela App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately, and we will take steps to delete such information.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our App, you consent to the transfer of your information to these countries.
9. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. If you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal purposes.
10. Third-Party Links
Our App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:
- Posting the updated Privacy Policy on this page
- Updating the “Last Updated” date
- Sending a notification through the App (for significant changes)
Your continued use of the App after any changes to this Privacy Policy constitutes your acceptance of the updated policy.
12. California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed
- Right to opt-out of the sale of personal information (we do not sell your data)
- Right to non-discrimination for exercising your privacy rights
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
MyVela, Inc.
Email: hello@myvela.ai
Address: 390 Northeast 191st Street, Miami, FL 33179, USA
Last updated: January 6th, 2026